Important Information

This website is managed by Ultima Markets’ international entities, and it’s important to emphasise that they are not subject to regulation by the FCA in the UK. Therefore, you must understand that you will not have the FCA’s protection when investing through this website – for example:

  • You will not be guaranteed Negative Balance Protection
  • You will not be protected by FCA’s leverage restrictions
  • You will not have the right to settle disputes via the Financial Ombudsman Service (FOS)
  • You will not be protected by Financial Services Compensation Scheme (FSCS)
  • Any monies deposited will not be afforded the protection required under the FCA Client Assets Sourcebook. The level of protection for your funds will be determined by the regulations of the relevant local regulator.

Note: Ultima Markets is currently developing a dedicated website for UK clients and expects to onboard UK clients under FCA regulations in 2026.

If you would like to proceed and visit this website, you acknowledge and confirm the following:

  • 1.The website is owned by Ultima Markets’ international entities and not by Ultima Markets UK Ltd, which is regulated by the FCA.
  • 2.Ultima Markets Limited, or any of the Ultima Markets international entities, are neither based in the UK nor licensed by the FCA.
  • 3.You are accessing the website at your own initiative and have not been solicited by Ultima Markets Limited in any way.
  • 4.Investing through this website does not grant you the protections provided by the FCA.
  • 5.Should you choose to invest through this website or with any of the international Ultima Markets entities, you will be subject to the rules and regulations of the relevant international regulatory authorities, not the FCA.

Ultima Markets wants to make it clear that we are duly licensed and authorised to offer the services and financial derivative products listed on our website. Individuals accessing this website and registering a trading account do so entirely of their own volition and without prior solicitation.

By confirming your decision to proceed with entering the website, you hereby affirm that this decision was solely initiated by you, and no solicitation has been made by any Ultima Markets entity.

I confirm my intention to proceed and enter this website

Ultima Markets – Notification of Server Upgrade

As part of our commitment to providing our clients with the best reliability and service, there will be a system upgrade this weekend.
Please note that these following products will be affected:
OKBUSD, CROUSD, SOLJPY, ADAJPY, BCHJPY, XLMJPY, XRPJPY, BTCJPY, BTCEUR, LTCJPY, ETHJPY, GRTUSD, IOTUSD, ZECUSD, NEOUSD, BTCBCH, ETHBCH, BTCETH, BTCLTC, ETHEUR, ETHLTC, NXPCUSD, ETHXAU, ETHGLD, BTCXAU, BTCGLD.
Trading sessions of those products are as follows:

Date

Trading sessions

Upgrade sessions

2026/01/17 (Sat.)

02:00 – 23:59 (GMT+2)

00:00 – 01:59 (GMT+2)

2026/01/18 (Sun.)

00:00 – 23:59 (GMT+2)

/
Friendly Reminder

During the upgrade period, clients are:

• able to login in MT4/5 but unable to trade all these affected symbols.

• able to log in to Client/IB Portal and use all functions.

• able to log in to the APP and use all functions including APP Copy Trading.

• able to trade all other symbols normally on MT4/5 and APP.

If you have any questions or require assistance, please do not hesitate to contact [email protected].

Written on January 16, 2026 at 8:30 am, by

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Ultima Markets Notification of Server Upgrade

As part of our commitment to providing our clients with the best reliability and service, there will be a system upgrade this week on December 27, 2025. During the system upgrade, certain servers will undergo migration. Please refer to the information below for details on the trading schedule and potential impacts of the affected servers.

Date

Trading sessions

Trade status

Upgrade sessions

2025/12/27 (Sat.)

/

Break

00:00 – 23:59 (GMT+2)

2025/12/28 (Sun.)

00:00 – 23:59 (GMT+2)

Normal

/

Platform

Server to be Migrated

Migration Scope

MT4

UltimaMarkets-Live

London → Asia

This migration may affect how you access our services, particularly if you are using a VPN. We recommend reviewing and adjusting your VPN settings in advance to ensure uninterrupted access and smooth trading operations throughout the migration period.

Friendly Reminder

• During the upgrade process, the client portal and UM App will be temporarily unavailable. Our official website will remain available, but clients will not be able to sign up.

• Any client portal and UM App functions that contain account data adjustments might be temporarily unavailable.

• During the upgrade process, the features of MetaTrader software & application, including but not limited to logging in, quoting and opening/closing positions, will be temporarily unavailable.

• There might be a gap between the original price and the price after maintenance. The gap between Pending Orders, Stop Loss and Take Profit will be filled at the market price once the maintenance is completed.

• To ensure access to the most accurate and up-to-date information regarding market opening times and order execution, kindly update your trading platform to the latest version.

If you have any questions or require assistance, please do not hesitate to contact [email protected].

Written on December 24, 2025 at 7:21 am, by

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 Important Notice: Historical Data Compression for Cent Accounts

We are pleased to inform you that Ultima Markets will be conducting scheduled system optimization every Saturday to further enhance your overall trading experience.

Schedule

• Day: Every Saturday

• Affected Platforms: All trading platforms and the Ultima Markets App

• Affected Account Type: Cent Accounts

Important Information

• Trading order records from the past 14 days will remain directly accessible within your Cent Account.

• Records older than 14 days will be archived depending on server performance. Should you require any archived records, you may retrieve them via the “Trading History” section in the Client Portal or by contacting our support team for assistance.

• This routine maintenance is carried out to ensure continued system stability and improved platform performance.

If you have any questions or require assistance, please feel free to contact us at [email protected] or reach us via Live Chat on our website.

Written on December 5, 2025 at 6:44 am, by

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Ultima Markets Scheduled MetaQuotes Server Optimisation Notice

We are pleased to inform you that Ultima Markets will be conducting a scheduled system optimisation to enhance your overall trading experience.

Upgrade Schedule:
Date: Every Sunday Time: 03.40 (GMT+2)
Affected Platform: All Trading Platform and Ultima Markets App

Important Note:

• Affected platforms: Ultima Markets App, MT4 & MT5

• During the optimisation period clients may experience temporary trading interruptions such as unable open, close, or modify orders, as well as brief disconnections from the servers.

• While the optimisation usually completed within 10 ~ 20 minutes, system stability may be impacted within a wider window (03:10 – 04:10 GMT+2).

• This is a routine scheduled maintenance activity and not an abnormal event. It is undertaken to ensure continued optimal system performance.

If you have any questions or require assistance, please do not hesitate to contact [email protected]

Written on December 3, 2025 at 3:18 am, by

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Service Update: Trading & Pricing Fully Restored

We are pleased to confirm that the earlier issue affecting upstream pricing and liquidity has been fully resolved. All trading and quotation services, including gold-related instruments, have returned to normal.

Our systems are now operating smoothly, and you may continue to place and manage your orders without any limitations.

Thank you for your patience throughout this incident. Should you have any questions regarding your account or recent transactions, our support team remains available to assist you at any time.

Written on December 2, 2025 at 2:23 am, by

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Global Upstream Exchange Technical Disruption – Impact on Selected Products

Global Upstream Exchange Technical Disruption – Impact on Selected Products

Dear Valued Client,

Due to abnormal liquidity conditions in gold caused by this disruption, we have temporarily suspended trading for all gold instruments with immediate effect.

We are writing to keep you fully informed that a technical disruption currently affecting upstream global exchange, which has resulted in interruptions to pricing and trading for several international derivatives markets.

Please be advised that this is an industry-wide incident originating from an external provider and is unrelated to our platform or price movements.During this time, clients may experience price delays, order rejections, or temporary constraints on order execution.

We understand that seamless execution is vital to your trading. We have activated our emergency monitoring protocols and are tracking the recovery progress in real-time. We will send a follow-up notification immediately once services are fully operational.

We sincerely apologize for the inconvenience caused by this external event, and our support team remains on standby to assist you should you require any assistance.

Thank you for your understanding.

Written on November 28, 2025 at 9:57 am, by

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Ultima Markets Notification of Server Upgrade

As part of our commitment to providing our clients with the best reliability and service, there will be a system upgrade on this weekend. Trading sessions this weekend are as follows:

Date

Trading sessions

Trade status

Upgrade sessions

2025/11/29 (Sat.)

01:01 – 23:59 (GMT+2)

Normal

00:00 – 01:00 (GMT+2)

2025/11/30 (Sun.)

00:00 – 23:59 (GMT+2)

Normal

/
Friendly Reminder

• During the upgrade process, the client portal and UM App will experience network instability may occur. Please relog or restart app if needed.

• Any client portal and UM App functions that contain account data adjustments might be temporarily unavailable.

• During the upgrade process, the features of MetaTrader software & application, able to trade.

If you have any questions or require assistance, please do not hesitate to contact [email protected].

Written on November 28, 2025 at 3:26 am, by

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Ultima Markets Notification of Server Upgrade

As part of our commitment to providing our clients with the best reliability and service, there will be a server upgrade & maintenance this weekend. Trading sessions this weekend are as follows:

Date

Trading sessions

Trade status

Maintenance sessions

2025/11/15 (Sat.)

/

Break

00:00 – 23:59 (GMT+2)

2025/11/16 (Sun.)

00:00 – 23:59 (GMT+2)

Normal

/
Friendly Reminder

• During the upgrade process, the client portal and UM App will be temporarily unavailable. Our official website will remain available, but clients will not be able to sign up.

• Any client portal and UM App functions that contain account data adjustments might be temporarily unavailable.

• During the upgrade process, the features of MetaTrader software & application, including but not limited to logging in, quoting and opening/closing positions, will be temporarily unavailable.

• There might be a gap between the original price and the price after maintenance. The gap between Pending Orders, Stop Loss and Take Profit will be filled at the market price once the maintenance is completed.

• To ensure access to the most accurate and up-to-date information regarding market opening times and order execution, kindly update your trading platform to the latest version.

If you have any questions or require assistance, please do not hesitate to contact [email protected].

Written on November 13, 2025 at 8:59 am, by

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Ultima Markets Notification of Server Upgrade

As part of our commitment to providing our clients with the best reliability and service, there will be a server upgrade & maintenance this weekend. Trading sessions this weekend are as follows:

Date

Trading sessions

Trade status

Maintenance sessions

2025/11/01 (Sat.)

00:00 – 23:59 (GMT+3)

Normal

/

2025/11/02 (Sun.)

00:00-06:59 (GMT+3)
13:00-23:59 (GMT+2)

Break

07:00 (GMT+3) – 13:00 (GMT+2)
Friendly Reminder

• During the upgrade process, the client portal and UM App will be temporarily unavailable. Our official website will remain available, but clients will not be able to sign up.

• Any client portal and UM App functions that contain account data adjustments might be temporarily unavailable.

• During the upgrade process, the features of MetaTrader software & application, including but not limited to logging in, quoting and opening/closing positions, will be temporarily unavailable.

• There might be a gap between the original price and the price after maintenance. The gap between Pending Orders, Stop Loss and Take Profit will be filled at the market price once the maintenance is completed.

• To ensure access to the most accurate and up-to-date information regarding market opening times and order execution, kindly update your trading platform to the latest version.

If you have any questions or require assistance, please do not hesitate to contact [email protected].

Written on October 30, 2025 at 7:42 am, by

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Global Service Disruption of Amazon Web Services (AWS) – Resolved

Dear Valued Clients,

We are pleased to inform you that the earlier AWS-related disruption has been fully resolved. All services are now operating normally.

We sincerely appreciate your patience and understanding throughout this incident.

Best regards,
Ultima Markets

Written on October 20, 2025 at 4:57 pm, by

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