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Dear Client, Thank you for choosing Ultima Markets. Please be informed that scheduled network upgrades will take place on 24 October 2026 to enhance our system’s security and stability. During this period, you may experience temporary network interruptions or difficulties accessing certain services, including the Client Portal, Ultima Markets App, account registration, deposits, withdrawals, and App/Web trading. If you encounter any issues, such as a server error, page not responding, or temporary connection failure, kindly wait approximately 10 minutes before trying again. For more information, please visit : https://www.umtradings.com/announcement/maintenance/ We apologize for any inconvenience caused and appreciate your understanding. Best regards, Ultima Markets Team |
Important Notice: Scheduled Network Upgrade
Ultima Markets – Notification of Server Upgrade
|
Date |
Trading period (GMT+3) |
Upgrade period (GMT+3) |
|---|---|---|
2026/08/01 (Sat.) |
00:00 – 23:59 |
/ |
2026/08/02 (Sun.) |
01:00 – 23:59 |
00:00 – 01:00 |
Friendly Reminder
During the upgrade period, clients are:
1. unable to log in to and trade on MT4/5.
2. unable to log in to the APP and use any APP trading features, including APP copy trading.
3. unable to log in to Client/IB Portal and use all functions, including deposit and withdrawal.
If you have any questions or require assistance, please do not hesitate to contact [email protected].
Ultima Markets – Notification of Server Upgrade (28 June 2026)
|
Date |
Trading period (GMT+3) |
Upgrade period (GMT+3) |
|---|---|---|
2026/06/27 (Sut.) |
00:00 – 23:59 |
/ |
2026/06/28 (Sun.) |
00:00 – 07.59 |
08:00-13:00 |
Friendly Reminder
During the upgrade period, clients are:
1. unable to log in and trade on MT4/MT5.
2. able to log in to the Client/IB Portal and use all functions, including deposits and withdrawals.
3. able to log in to the APP but unable to use any APP trading features, including APP copy trading.
If you have any questions or require assistance, please do not hesitate to contact [email protected].
Ultima Markets Notification of Server Upgrade
|
Date |
Trading period (GMT+3) |
Upgrade period (GMT+3) |
|---|---|---|
2026/05/16 (Sat.) |
00:00-07:59 |
08:00-14:00 |
2026/05/17 (Sun.) |
00:00 – 23:59 |
/ |
Important Reminder
During the upgrade period, clients are:
1. Unable to log in to or trade on MT4/5.
2. Unable to log in to the APP or use any APP features, including APP Copy Trading.
3. Unable to log in to Client/IB Portal.
If you have any questions or require assistance, please do not hesitate to contact [email protected].
Ultima Markets Notification of Server Upgrade
|
Date |
Trading period (GMT+3) |
Upgrade period (GMT+3) |
|---|---|---|
2026/04/11 (Sat.) |
02:00 – 08:59 |
00:00 – 02:00 |
2026/04/12 (Sun.) |
00:00 – 23:59 |
/ |
Important reminder:
I. During the 00:00 – 02:00 GMT+3 upgrade period:
1. Unable to log in to or trade on MT4/5.
2. Unable to log in to the APP or use any APP features, including APP copy trading.
3. Unable to log in to Client/IB Portal; Unable to use CRM, deposit or withdraw funds.
II. During the 09:00 – 18:00 GMT+3 upgrade period for Social Trading Maintenance:
1. Able to log in to MT4/5 but unable to trade.
2. Able to log in to the APP but unable to use any APP features, including APP copy trading.
3. Able to log in to Client/IB Portal; Able to use CRM, deposit or withdraw funds.
III. Kindly note that the MQ Server will be updated to the newest version of 5660. Clients who use proxy mode (Proxy Server Sock4) might be affected due to compatibility issue and might need to resort to SOCKS5 Mode or HTTP Proxy. Please refer to your proxy provider for further details.
If you have any questions or require assistance, please do not hesitate to contact [email protected].
Ultima Markets – Notification of Server Upgrade
|
Date |
Trading period |
Upgrade period |
|---|---|---|
2026/03/21 (Sat.) |
00:00 – 23:59 (GMT+3) |
/ |
2026/03/22 (Sun.) |
00:00 – 08:59 (GMT+3) |
09:00 – 17:00 (GMT+3) |
Friendly Reminder
• During the upgrade process, the client portal and UM App will be temporarily unavailable. Our official website will remain available, but clients will not be able to sign up.
• Any client portal and UM App functions that contain account data adjustments might be temporarily unavailable.
• During the upgrade period, the features of MetaTrader software & application, including but not limited to logging in, quoting and opening/closing positions, will be temporarily unavailable.
• There might be a gap between the original price and the price after maintenance. The gap between Pending Orders, Stop Loss and Take Profit will be filled at the market price once the maintenance is completed.
• To ensure access to the most accurate and up-to-date information regarding market opening times and order execution, kindly update your trading platform to the latest version.
If you have any questions or require assistance, please do not hesitate to contact [email protected].
Ultima Markets – Notification of Server Upgrade
The Crypto CFD market trading hours on February 7 (Saturday) this weekend are as follows:
|
Date |
Trading period |
Upgrade period |
|---|---|---|
2026/02/07 (Sat.) |
00:00 – 07:59 (GMT+2) |
08:00 – 14:00 (GMT+2) |
2026/02/08 (Sun.) |
00:00 – 23:59 (GMT+2) |
/ |
During the upgrade period, clients are:
• Able to log in but unable to trade on MT4/5.
• Able to log in but unable to trade on APP or use any APP features, including APP copy trading.
• Able to log in to and use Client/IB Portal as per usual.
If you have any questions or require assistance, please do not hesitate to contact [email protected].
Ultima Markets – Notification of Server Upgrade
Please note that these following products will be affected:
OKBUSD, CROUSD, SOLJPY, ADAJPY, BCHJPY, XLMJPY, XRPJPY, BTCJPY, BTCEUR, LTCJPY, ETHJPY, GRTUSD, IOTUSD, ZECUSD, NEOUSD, BTCBCH, ETHBCH, BTCETH, BTCLTC, ETHEUR, ETHLTC, NXPCUSD, ETHXAU, ETHGLD, BTCXAU, BTCGLD.
Trading sessions of those products are as follows:
|
Date |
Trading sessions |
Upgrade sessions |
|---|---|---|
2026/01/17 (Sat.) |
02:00 – 23:59 (GMT+2) |
00:00 – 01:59 (GMT+2) |
2026/01/18 (Sun.) |
00:00 – 23:59 (GMT+2) |
/ |
During the upgrade period, clients are:
• able to login in MT4/5 but unable to trade all these affected symbols.
• able to log in to Client/IB Portal and use all functions.
• able to log in to the APP and use all functions including APP Copy Trading.
• able to trade all other symbols normally on MT4/5 and APP.
If you have any questions or require assistance, please do not hesitate to contact [email protected].
Ultima Markets Notification of Server Upgrade
|
Date |
Trading sessions |
Trade status |
Upgrade sessions |
|---|---|---|---|
2025/12/27 (Sat.) |
/ |
Break |
00:00 – 23:59 (GMT+2) |
2025/12/28 (Sun.) |
00:00 – 23:59 (GMT+2) |
Normal |
/ |
|
Platform |
Server to be Migrated |
Migration Scope |
|---|---|---|
MT4 |
UltimaMarkets-Live |
London → Asia |
This migration may affect how you access our services, particularly if you are using a VPN. We recommend reviewing and adjusting your VPN settings in advance to ensure uninterrupted access and smooth trading operations throughout the migration period.
Friendly Reminder• During the upgrade process, the client portal and UM App will be temporarily unavailable. Our official website will remain available, but clients will not be able to sign up.
• Any client portal and UM App functions that contain account data adjustments might be temporarily unavailable.
• During the upgrade process, the features of MetaTrader software & application, including but not limited to logging in, quoting and opening/closing positions, will be temporarily unavailable.
• There might be a gap between the original price and the price after maintenance. The gap between Pending Orders, Stop Loss and Take Profit will be filled at the market price once the maintenance is completed.
• To ensure access to the most accurate and up-to-date information regarding market opening times and order execution, kindly update your trading platform to the latest version.
If you have any questions or require assistance, please do not hesitate to contact [email protected].
Important Notice: Historical Data Compression for Cent Accounts
We are pleased to inform you that Ultima Markets will be conducting scheduled system optimization every Saturday to further enhance your overall trading experience.
Schedule
• Day: Every Saturday
• Affected Platforms: All trading platforms and the Ultima Markets App
• Affected Account Type: Cent Accounts
Important Information
• Trading order records from the past 14 days will remain directly accessible within your Cent Account.
• Records older than 14 days will be archived depending on server performance. Should you require any archived records, you may retrieve them via the “Trading History” section in the Client Portal or by contacting our support team for assistance.
• This routine maintenance is carried out to ensure continued system stability and improved platform performance.
If you have any questions or require assistance, please feel free to contact us at [email protected] or reach us via Live Chat on our website.
